Sanofi is a leading Australian company and is part of the international Sanofi Group. Sanofi is in the business of researching, developing, manufacturing and marketing pharmaceutical, consumer health care, rare disease, vaccine and animal health products. As a matter of conducting its routine business, Sanofi may collect the following types of personal (including health) information:
On occasions people employed by Sanofi, or contractors working on behalf of Sanofi, may access this personal information at the source of collection for the purpose of verifying data.
Sanofi collects personal information about the doctors and investigators conducting clinical trials and people who assist them. In general, the type of information Sanofi collects includes the name, address, telephone details, field of expertise, position, role in study and qualifications and includes information provided on Curricula Vitae and Financial Disclosure Forms. Sanofi may use such information worldwide to pursue its business. In particular, Sanofi is required to obtain comprehensive information about potential or actual investigators in order to maintain quality clinical trials and consistently meet global regulatory and compliance guidelines. Some of the information collected may be stored and used overseas.
The Principles generally require Sanofi to use personal information only for the primary purpose for which it is collected, or for secondary purposes that are related to the primary purpose. In general, Sanofi uses personal information for the following purposes:
Sanofi discloses personal information to third parties, including its associated Companies, within or outside of Australia or New Zealand, including but not limited to: France, USA, Singapore and Japan to help Sanofi improve its pharmaceutical, consumer healthcare, rare disease, vaccine and animal health products and health services. Information may also be disclosed to regulatory authorities and ethics committees as part of a clinical trial evaluation, monitoring or inspection process. Sanofi will also disclose personal information to its Affiliate in Malaysia for the purposes of processing invoices and accounts. Generally, we require that organisations outside Sanofi who handle or obtain personal information as service providers to Sanofi acknowledge the confidentiality of this information, undertake to respect an individual's right to privacy and comply with the Principles and this Policy. In most cases, if you do not provide information about yourself which Sanofi has requested, Sanofi may not be able to provide you with the relevant service or information required.
Some personal information collected by Sanofi is considered "sensitive". Sensitive information which Sanofi may collect includes a person's state of health and medical history. The Principles require that sensitive information is used and disclosed only for the purposes for which it was provided, or a directly related secondary purpose, unless you agree otherwise or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to life or health of an individual.
Sanofi's interactions with you are also regulated by the Spam Act 2003 in Australia and the Unsolicited Electronic Messages Act 2007 in New Zealand. In compliance with these Acts, Sanofi will not send you a commercial electronic message to you unless permitted.
Sanofi has appointed a Privacy Officer to oversee Sanofi's management of personal information in accordance with this Policy and the Principles. All data that is collected is held electronically on password protected systems. Personal information is only accessible by persons that require access to that information to carry out their work. Sanofi has directed its staff that personal information must be dealt with in accordance with this Policy and kept secure from unauthorised access or disclosure.
You can, in most cases, access the personal information Sanofi holds about you. If you wish to do so, please contact Sanofi as set out below.
Sanofi endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. Please contact Sanofi if you believe that the information Sanofi holds about you requires changing or becomes out-of-date. Sanofi's contact details are set out below.
If you believe that Sanofi has breached the Principles you may complain in writing to our Privacy Officer (see contact details below). Sanofi will respond within thirty (30) days and will use its best endeavour to resolve the issue.
If you are unsatisfied with Sanofi's answer, you may take your complaint to the Office of the Australian Information Commissioner as detailed on http://www.oaic.gov.au/privacy/privacy-complaints or to the Office of the Privacy Commissioner for New Zealand as detailed on http://www.privacy.org.nz/your-privacy/how-to-complain/.
How to contact us for requests for Sanofi in Australia and New Zealand
The Privacy Officer
Sanofi-aventis Australia Pty Ltd
Talavera Corporate Centre
Building D, 12-24 Talavera Road
Macquarie Park NSW 2113
This Policy is effective from 1 February, 2014.